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Bottlenecks: Aligning UX Design with User Psychology, by David C. Evans
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“Bottlenecks’ is a tight and eminently actionable read for business leaders in startups and enterprises alike. Evans gives us a rich sense of key psychological processes and even richer examples of them in action.” - Nir Eyal, Author of Hooked: How to Build Habit-Forming Products
�“Clients frequently ask our UX researchers and designers for deeper truths about why certain designs work and others fail. Bottlenecks�offers practical explanations and evidence based on the idea that human cognition did not begin with the digital age.” - John Dirks, UX Director and Partner, Blink UX
�“Bottlenecks brings together two very important aspects of user experience design: understanding users and translating this into business impact. A must-read for anyone who wants to learn both.” - Josh Lamar, Sr. UX Lead, Microsoft Outlook
Learn the psychological constrictions of attention, perception, memory, disposition, motivation, and social influence that will determine whether customers will be receptive to your digital innovations.
Bottlenecks:�Aligning UX Design with User Psychology�fills a need for entrepreneurs, designers, and marketing professionals in the application of foundational psychology to user-experience design. The first generation of books on the topic focused on web pages and cognitive psychology. This book covers apps, social media, in-car infotainment, and multiplayer video games, and it explores the crucial roles played by behaviorism, development, personality, and social psychology. Author David Evans is an experimental psychology Ph.D. and senior manager of consumer research at Microsoft who recounts high-stakes case studies in which behavioral theory aligned digital designs with the bottlenecks in human nature to the benefit of users and businesses alike.
Innovators in design and students of psychology will learn:
- The psychological processes determining users’ perception of, engagement with, and recommendation of digital innovations
- Examples of interfaces before and after simple psychological alignments that vastly enhanced their effectiveness
- Strategies for marketing and product development in an age of social media and behavioral targeting
- Hypotheses for research that both academics and enterprises can perform to better meet users’ needs
What You'll Learn
- The psychological processes determining users’ perception of, engagement with, and recommendation of digital innovations
- Examples of interfaces before and after simple psychological alignments that vastly enhanced their effectiveness
- Strategies for marketing and product development in an age of social media and behavioral targeting
- Hypotheses for research that both academics and enterprises can perform to better meet users’ needs
Who This Book Is For
- Sales Rank: #437001 in Books
- Published on: 2017-02-11
- Released on: 2017-02-11
- Original language: English
- Number of items: 1
- Dimensions: 9.25" h x .67" w x 6.10" l,
- Binding: Paperback
- 260 pages
From the Back Cover
Learn the psychological constrictions of attention, perception, memory, disposition, motivation, and social influence that will determine whether customers will be receptive to your digital innovations.
Bottlenecks:�Aligning UX Design with User Psychology�fills a need for entrepreneurs, designers, and marketing professionals in the application of foundational psychology to user-experience design. The first generation of books on the topic focused on web pages and cognitive psychology. This book covers apps, social media, in-car infotainment, and multiplayer video games, and it explores the crucial roles played by behaviorism, development, personality, and social psychology. Author David Evans is an experimental psychology Ph.D. and senior manager of consumer research at Microsoft who recounts high-stakes case studies in which behavioral theory aligned digital designs with the bottlenecks in human nature to the benefit of users and businesses alike.
Innovators in design and students of psychology will learn:
- The psychological processes determining users’ perception of, engagement with, and recommendation of digital innovations
- Examples of interfaces before and after simple psychological alignments that vastly enhanced their effectiveness
- Strategies for marketing and product development in an age of social media and behavioral targeting
- Hypotheses for research that both academics and enterprises can perform to better meet users’ needs
�
About the Author
David C. Evans is senior manager of customer research at Microsoft, where he influences the design and positioning of Office 365, Cortana, Windows 10, Skype, Outlook, Yammer, and the Office Graph. He managed GfK’s retail research for Microsoft in 44 countries, established a psychographic segmentation at Allrecipes.com, and ran the usability firm Psychster Inc. in Seattle, where he consulted for Amazon and the States of Washington and Oregon. His whitepapers, cowritten with enterprise clients, have appeared on TechCrunch, Mashable, and MediaPost, and he is a frequent guest on American Public Media’s Marketplace. Dr. Evans teaches graduate courses in usability testing and the psychology of digital media at the University of Washington. He holds his B.A. from Grinnell College and his Ph.D. in Social Psychology from the University of Iowa.
Most helpful customer reviews
1 of 1 people found the following review helpful.
LOVE IT - would recommend to anyone and advise all who are debating to grab a copy!
By Jeilymar
As a recent college graduate with a BS in Psychology and a minor and Computer Science, I can say that this book brought a lot of real-world insight to how we can apply simple psychological concepts in the design everyday products to make our daily use of applications, websites, and overall technology a productive and intuitive addition to our lives rather than a burden or something inefficient one has to struggle through to get the end result.
If you are debating getting this book, just do it! The amount of insight in Bottlenecks is immeasurable. The structure and language is extremely easy to absorb as David (author) covers dense psychological and design principles. The way he applies one to the other and shows the reader through examples we have lived through or struggled with really allows the concepts to sync with readers more easily than other similar books.
The perspective this book has is unique but very important. I found the content immensely invaluable - I have been and will continue to share what I've learned in Bottlenecks with peers, family, and those in my workspace.
Thank you, David, for creating an easily digestible book with such important content!
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